Accessibility Policy

H E Phillips Ltd Website Accessibility Policy

Our Commitment to Accessibility

At H E Phillips Ltd, we are committed to ensuring our website is accessible and usable by everyone, regardless of ability or technology. We believe in providing an inclusive online experience for all our customers Browse from Totnes, Devon, and across the UK.

We continuously strive to improve the accessibility of our site. If you have any questions, feedback, or experience any difficulty using our website, please do not hesitate to contact us directly. Your input is invaluable in helping us improve.

Accessibility Features

Our website has been designed and built with accessibility in mind. Some of the key features and measures we have implemented include:

Clear and Simple Language: We use straightforward, easy-to-understand language throughout our site.
Intuitive Navigation: Our website employs common web conventions and logical structures to ensure ease of navigation.
Visual Stability: We ensure our site avoids the use of blinking, flickering, or rapidly moving elements that could cause discomfort or seizures.
Robust Code: Our pages are built using validated HTML and Cascading Style Sheets (CSS), which helps ensure compatibility across various browsers and assistive technologies.
Web Content Accessibility Guidelines (WCAG) Compliance: We strive to conform, at a minimum, to Level AA compliance of the Web Content Accessibility Guidelines (WCAG) 2.1 developed by the World Wide Web Consortium (W3C). This internationally recognised standard outlines recommendations for making web content more accessible.
UK Legal Compliance: We endeavour to meet our obligations under the Equality Act 2010 concerning the provision of online services, as overseen by the Equality and Human Rights Commission.

Structural & Navigational Elements

To assist users and assistive technologies, we implement the following:

Semantic Headings: HTML heading tags (H1 for main titles, H2 for subtitles, and so on) are used consistently to convey clear document structure and hierarchy.
Accessible Navigation Menus: Our primary navigation menus are marked up as HTML lists. This allows screen readers to announce the number of links and provides an easy way to skip navigation sections.
Descriptive Alt Attributes: All content images on this site include descriptive 'alt' attributes. This provides meaningful text alternatives for users who cannot see the images. Purely decorative graphics use empty 'alt' attributes to avoid unnecessary clutter for screen reader users.
Accessible Layout with CSS: This site uses cascading style sheets for visual layout. If your browser or Browse device does not support stylesheets, the use of structured semantic markup ensures that the content of each page remains readable and well-structured.
Clear Link Descriptors: Where appropriate, links include 'title' attributes that provide additional detail about the link's destination or function (e.g., to advise if a link will open in a new window).

Ongoing Commitment

Accessibility is an ongoing journey, not a destination. H E Phillips Ltd is continuously working to improve and maintain the accessibility of our website. We are committed to regularly reviewing our site and implementing updates to ensure the best possible experience for all users.

Contact Us

Your feedback helps us improve. If you have any questions or comments regarding the accessibility of our website, or if you encounter any difficulties while using it, please contact us:

Email: [Your Email Address, e.g., golduwant@aol.com]
Phone: [Your Phone Number, e.g., 01803 866018]
Visit Us: [Your Shop Address, e.g., 19 Fore Street, Totnes, Devon, TQ9 5DA]